Questions
The things people ask most. If yours isn't here, ask us — a person answers, usually the same day.
Ordering
Within 1–2 business days. You'll get a tracking number by email as soon as it goes out.
5-8 Business Days $8.00
3-5 Business Days $15.00
Not Available Yet. Sign up for emails to be notified when other shipping locations are available
If it hasn't shipped, yes — message us with your order number and we'll sort it. Once it's gone we'll help you return it instead.
Returns
Tell us what happened and we'll make it right — we'd rather you were treated fairly than argue about it.
Send us a photo and your order number. We'll try our best to make things right.
Still tell us. We'd rather know why it didn't work for you than have you quietly not buy again.
Products
After your session, once the chalk is washed off and your hands are dry. Not before climbing — it's recovery, not grip.
Roughly 3–4 months using it after every session.
They are here!
Still stuck
Genuinely — including the awkward ones. If something about this site or the product isn't clear, that's on us, and we'd like to know.
